OneKey 2 Factor Authentication

[touzi]

Anybody has registered for the SMS 2FA ? Hope someone can help me out here:
I already have a token, do I still need to register for SMS 2FA? 
If I register for SMS 2FA will my token be disabled?
If both SMS and Token are enabled, how do I choose which to use? Upon login, do I have a choice to select?

The Assurity helpdesk is terrible, seems to be permanently on hold after endless menu. Email queries also took more than a week to reply.

Thanks!

[HitandRun]

Anybody has registered for the SMS 2FA ? Me 

Hope someone can help me out here:
I already have a token, do I still need to register for SMS 2FA?
You will select either token or SMS on setup.

If I register for SMS 2FA will my token be disabled?
I don't think so. IMHO, I think it's possible to toggle between the 2 during set-up, i.e. whenever you change your mind, you can go back to setup to change your choice.

If both SMS and Token are enabled, how do I choose which to use? Upon login, do I have a choice to select?
You can only enable one. You cannot select during login, only during setup.

The Assurity helpdesk is terrible, seems to be permanently on hold after endless menu. Email queries also took more than a week to reply.

Thanks!

[touzi]

Thanks H&R. One more question, how do you go to setup? I can't find setup in the Assurity Portal.

[HitandRun]

Thanks H&R. One more question, how do you go to setup? I can't find setup in the Assurity Portal.

Just go to Singpass website..... You can go to setup after login.

[sgd]

if you are need help with something on assurity advise you to go down personally. I went thru email took ages 3-4 months back and fourth but in the end no result - ding dong

I went down personally 1 afternoon solved everything on the spot out of there in 10 minutes.

Don't go their offices during lunch time it will be very crowded - 3pm onwards just nice.

[touzi]

Thanks guys. I think I will make trip to the Assurity office at International Plaza.