SingTel

[pianist]

so we have duplicated 3 layers of radiation in the same outdoor area because we have 3 telcos having to meet the standards....i heard intense crossing of radiation (though not ionizing types) can lead to leukamia is it true?

Singapore telcos fined $10,000 each for poor outdoor 3G coverage

An independent test conducted by IDA showed that Singtel, M1 and StarHub all fell short of the 99 per cent outdoor mobile network coverage required of them. -ST
Irene Tham

Thu, Dec 06, 2012
The Straits Times

SINGAPORE - An independent test conducted by the Infocomm Development Authority (IDA) in September showed that the telcos fell short of the 99 per cent outdoor mobile network coverage required of them.


Get the full story from The Straits Times.

More details are available in the full press release below:

IDA Imposes Financial Penalties on Mobile Operators for Non-compliance with Quality of Service Standard for 3G Public Cellular Mobile Telephone Services

Penalty Imposed on M1, SingTel Mobile and StarHub Mobile for Non-compliance with IDA's 3G Quality of Service Standard for the Nation-wide Outdoor Service Coverage Indicator

The Infocomm Development Authority of Singapore has found that the three mobile operators in Singapore, M1, SingTel Mobile and StarHub Mobile, failed to comply with IDA's Quality of Service (QoS) standard for nation-wide outdoor areas for 3G mobile telephone services.

The QoS framework for 3G mobile services was revised in January 2012, with more stringent standards kicking in from April 2012 onwards. For example, the standard for outdoor coverage was raised from 95 per cent to 99 per cent, and included an expansion in testing areas.

With the implementation of the new standards, IDA audited the mobile operators' networks from April to June 2012, and initiated a joint survey with all three mobile operators in September 2012.

The results of the joint survey showed that the nation-wide outdoor service coverage for all three mobile operators was below the QoS standard of at least 99 per cent, even though they performed well in providing general mobile coverage.

Their respective performances were weaker at newly included testing areas such as housing estates/town centres, outdoor recreational areas, and above ground MRT tracks.

IDA has decided to impose a financial penalty of $10,000 on each mobile operator for non-compliance with the QoS standard of at least 99 per cent service coverage for the Nation-wide Outdoor Service Coverage indicator for the month of September 2012.

In its decision, IDA took into consideration that the more stringent QoS standard for outdoor service coverage was recently increased on 1 April 2012, and that the mobile operators' non-compliance was primarily due to the inclusion of new testing areas accessible largely by foot only, which is a more stringent measurement compared to past tests that relied primarily on nation-wide drive tests.

Ms Aileen Chia, Deputy Director-General (Telecoms & Post) said: "The service quality of 3G mobile telephone services has become increasingly important with increased usage of mobile telephone services by consumers. Mobile operators should strive to improve service quality for their customers. IDA will conduct the next set of tests in the first half of 2013 and expects the mobile operators to improve and comply with the Nation-wide Outdoor Service Coverage indicator."

IDA's QoS framework seeks to ensure that consumers enjoy a minimum acceptable level of service quality for the key telecommunication services by requiring mobile operators to comply with minimum standards set by IDA.

Under the revised QoS framework, operators may be subject to financial penalties of up to $50,000 for each instance of non-compliance for each indicator, which is an increase from the previous financial penalty of $5,000.