selling that SPC will reduce profit by 1/4 apparently. A smaller dividend? Singpost payout ratio is around 73% current
is it really speedpost? vpost is going down. but i really like that if they polish up and make their parcel post competitive. the replacement of mail is the future of home retailing.
(24-08-2012, 08:52 PM)yawnyawn Wrote:(24-08-2012, 12:28 PM)Drizzt Wrote: need a bit of a help here. for those parcels sent via registered mail for your TaoBao or Qoo10 delivery, what kind of mail is that grouped under?
i suppose that is an opportunity for the company that could become a prevalent culture isnt it.
(24-08-2012, 07:45 PM)Greenrookie Wrote: Speedpost in the network in Singapore. There are trying to build a regional logistic provider. As seen in the aquistions. I ask my friends who often shop online and used to be a customer of vpost. He shared horrible stories about speedpost. He told me a friend bought a antique watch for few thousands, speedpost advise he buy insurance for that parcel. His friend agreed, but the watch arrived smashed. When he wanted to claim, singpost denied all responsibility. For a number of years in their AR, they claim customer satisfaction has improved from survey collected. How accurate is their surveys. I have no comments. Well, guess if u take away logistic as a major growth driver, singpost is still attractive in other ways. I have misgivings about their logistic segment too.
Vpost's service is quite poor seriously. I often shop at online stores in the US and i rank Vpost to be the worst provider as compared to Comgateway and Borderlinx which are Vpost's competitors due to the following reasons,
1. Delivery time
Comgateway and Borderlinx are using DHL to deliver and it usually takes 3-4 working days for the parcel to reach my address once the parcel is delivered to their US address.
As compared to Vpost, it requires around 8 working days! Terrible!
2. Price
The 3 providers are quite similiar and it is rather obvious which one customers will choose.
3. Tracking system
Vpost's tracking system can't match up to Comgateway and Borderlinx. For e.g. Comgateway/Borderlinx will state that the parcel is travelling from Oregon --> Hong Kong customs --> Singapore customs --> Singapore's logistics office etc. While Vpost does not go into such detailed stuff.
4. Online reviews
Do a simple online search and you can see how people prefer Borderlinx/Comgateway to Vpost
is it really speedpost? vpost is going down. but i really like that if they polish up and make their parcel post competitive. the replacement of mail is the future of home retailing.
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